Privacy policy


At AZCOFFEE, accessible from our online store, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by AZCOFFEE and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

When you visit our store, register, or make a purchase, we collect certain personal information necessary to provide you with a smooth shopping experience:

  • Identity & Contact Data: Full name, shipping address, billing address, phone number, and email address.

  • Device & Technical Data: IP address, time zone, browser type, and cookies installed on your device to optimize our website performance.

  • Order Details: Information about the coffee beans, capsules, ground coffee, or tools you purchase, including cart data and order history.

🔒 Payment Information Security:

We do not store or have access to your full credit card or payment details. All online financial transactions are processed securely through our authorized, encrypted third-party payment gateways.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Fulfill, process, and ship your orders directly to your location.

  • Communicate with you regarding your order updates, delivery tracking, or customer service inquiries (primarily via WhatsApp at +201146097413).

  • Screen our orders for potential risk, unauthorized transactions, or fraud.

  • Improve, personalize, and expand our store's features and user experience.

  • Provide you with targeted promotions, news, and offers if you have opted-in to receive them.

3. Sharing Your Personal Information

We value your privacy and only share your personal data with trusted third parties strictly necessary for operating our store:

  • Shopify: Our store is powered by Shopify Inc. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • Shipping Providers & Agents: To ensure your orders are dispatched and delivered safely to your doorstep.

  • Payment Processors: To authorize and complete payments securely.

  • Legal Compliance: We may share your information to comply with applicable laws and regulations or to respond to a lawful request.

4. Cookies and Tracking Technologies

AZCOFFEE uses standard "cookies" to store information regarding visitors' preferences, shopping carts, and the specific pages accessed. This information is used to enhance the user experience by customizing our web page content based on visitors' browser behavior and session activity.

5. Data Retention

When you place an order through the site, we will maintain your Order Information for our internal records for accounting and fulfillment purposes, unless and until you ask us to delete this information.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our data handling practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, or if you have any questions regarding your personal data, please reach out to our support team directly via WhatsApp at +201146097413.